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Field Definitions |
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Field Name |
Field Description |
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General |
This screen contains information that is needed to complete your account
set up, but was not requested when you set up your account during your online purchase.
The required fields are address, daytime phone number, Key Word
Question and Response, option to receive email notification for
promotions/functionality changes and your email address.
There are separate screens for US and International addresses. |
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First Name |
Your First Name. |
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Middle Initial |
Your Middle Initial. |
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Last Name |
Your Last Name. |
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Address lines |
The first and second lines of your address.
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City |
The City associated with this address. |
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State, Province, or Region |
State in the United States for your address.
You may select from a drop down list of states. Type in
the province or region for an international address. |
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Zip Code or Postal Code: |
The Zip Code for a U.S. address, or the Postal Code for an international
address. |
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Country |
For U.S. addresses the default is USA. For international addresses you
may select from a drop down list of countries. |
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Address Description |
An optional field to describe your address, (e.g., home, my place, etc.).
If no address description is entered, the default is "My Address". |
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Daytime Phone Number |
The phone number to reach you during the day. |
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Evening Phone Number |
An optional phone number to reach you during the evening. |
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Fax Number |
An optional phone number to contact you by fax. |
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Add Key Word Question
Add Key Word Response |
Add a Key Word Question and its corresponding Key Word Response which will be
used by Customer Service Representative for verification. Select the Key Word
Question from the drop down list of questions, or create your own unique question
by typing it in the field provided.
Type the answer to the Key Word Question in the Key Word Response field.
You may update your Key Word Question and Response as often as you like.
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Email Address |
The address at which you wish to receive electronic messages. Your email address must contain the "
@" symbol and at least one period (.) after the "@" symbol.
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Navigation Buttons |
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Button Name |
Description |
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Add/Update Address Book |
Takes you to the Address Book Summary screen from which you can add
additional addresses or change or delete existing addresses in your Address
Book. |
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Annual Date Reminder |
Takes you to the Annual Date Reminders screen where you can view date
reminder(s) you have established or add new date reminders.
You can also make changes to an existing date reminder by clicking
on the "Description" associated with that reminder which will bring
you to the Update Date Reminder screen. |
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Change Key Word Question/Response |
Takes you to the Change Security Options screen to update an existing Key Word Question or Response. |
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Change Password |
Takes you to the Change Security Options screen to change your password. |
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Contact Us |
Takes you to a screen containing information about how to contact
Customer Service, Customer Service hours, etc. |
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FAQs |
Takes you to a screen with a list of frequently asked questions and
answers. |
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Help |
Takes you to a screen with field definitions for the specific screen you
are viewing. |
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Overview |
Takes you to the Overview screen containing
information about the service and its features. |
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Security |
Takes you to a screen describing the security features of the service. |
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Sign In/Out |
If not logged in, clicking on Sign In will take you to the
Sign In screen. If logged in, clicking on Sign Out will
take you to the Overview screen. |
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Update Personal Profile |
Takes you to a screen that allows you to make changes to your personal
profile information. |
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View Receipts |
Takes you to a screen with a summary of all purchases made using
the service, with links to detailed information, if available, for
each order. |
